Thank you for trusting our products!

To ensure your satisfaction, Boughtnex is pleased to provide the warranty described below. Boughtnex is committed to delivering the highest quality and service. If you have any questions, please contact us.

Our Warranty

Boughtnex products are warranted against defects in material and workmanship for a period of 6 months, from the date of delivery. During the warranty period, Boughtnex will, at its option, repair or replace the product or any components that prove to be defective. Repairs are warranted for the remainder of the original warranty, or a 30 day extended warranty, whichever is longer.

Boughtnex Warranty does not cover normal wear and tear of the product or costs related to the removal, installation, or troubleshooting of the customer's electrical systems. These warranties do not apply to and Boughtnex will not be responsible for any defect in or damage to:

a) The product if it has been damaged or defected from misuse, accident, neglect, improperly install, physically damage or alter, either internally or externally damage, scratches, dents and cosmetic damage, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt from improper use or use in an unsuitable environment or improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by Boughtnex.
b) The product if it has been subjected to fire, water, generalized corrosion, flooding, dirt, or exposure to bad weather conditions, theft, blown fuse, or improper use of any electrical source, biological infestations, or input voltage that creates operating conditions beyond the maximum or minimum limits listed in the Boughtnex products specifications including high input voltage from generators, or other software problems introduced into the Product;
c) The product if repairs have been done to it other than by Boughtnex or its authorized service centers;
d) The product if its original identification (trade-mark, serial number, and packaging) markings have been defaced, altered, made illegible, or removed.

To obtain assistance, please contact Boughtnex Customer Service.

If Boughtnex determines the Product is not covered by this Limited Warranty, you must pay all parts, shipping, and labor charges for the repair or return of such Product.

How to return or exchange the products?

You can either mail the item or arrange an appointment with us to bring the faulty item to our warehouse at 47 Tuas South Link 1, Tuas South Connection Singapore 636794..